Política de reembolso

At Xclusiv Organics, we understand that sometimes you may need to return a product. That’s why we have created a return and refund policy to ensure that our customers can shop with confidence.

Eligible Items for Return:

If you are not satisfied with your purchase for any reason, you can return it within 10 days from the date you received the item. Items must be returned in their original packaging, with all tags and accessories still attached. You will also need to provide proof of purchase.

To initiate a return, please contact our customer support team with your order number and reason for return. Our team will guide you through the return process, which may include sending the item back to us through a carrier service.

Non-Eligible Items

The following items are not eligible for return:

Items that have been used or damaged
Items that are not in their original packaging
Items that do not have all tags and accessories

Once we receive your returned item, we will process your refund within 10 business days. Refunds will be made to the original payment method. We do not charge restocking fees.


The cost of return shipping is the responsibility of the customer, except in the case of items that were damaged in transit. In that case, we will cover the cost of return shipping.

Return Label

A return label will be included in the delivery box. If you do not receive a return label, please contact us at info@xclusivorganics.com.
If you have any questions or concerns regarding our return and refund policy, please contact our customer support team.

Address: 1460 The Queensway Toronto, ON M8Z 1S4, Ontario, Canada.

E-Mail: info@xclusivorganics.com

Phone: Toll Free +1 (833) 372-0833