Contact Us
Let’s talk about your next formulation. For ingredient information, bulk quantities or help with an order, choose the route below or use the contact form.
Product questions & technical documents
Need specifications, pack-size guidance or an available COA or SDS/MSDS? Include the ingredient name and the information or document you need. If your question relates to a purchased batch, include your order number and batch details where available.
Bulk quotes
Tell us the ingredient, quantity and delivery destination. If you have a required date, include it so we can discuss timing before you place your order.
B2B accounts
Buying for a beauty brand, formulation business or a clinic developing its own skincare range? Apply using your company email and business details. Applications are reviewed before wholesale access is granted. No purchase is required to apply.
Help with an existing order
Please include your order number and the email address used at checkout. For shipment updates, visit Track Order. For return eligibility and instructions, review our Return & Refund Policy.
Contact details & hours
Email: info@xclusivorganics.com
Phone: +1 (416) 613-0605
Address: 1460 The Queensway #B311, Toronto, ON M8Z 1S4, Canada
Business hours: Monday–Friday, 10 am–5 pm, Toronto time.
Email response: Please allow 1–3 business days.
Average order lead time: 7 days. This is an estimate, not a guaranteed delivery date.
You can place online orders at any time. For more buying guidance, read our FAQs or browse The Ingredient Edit catalog.